Shipping policy
Shipping Policy
Thank you for choosing PEARLCARE.
We offer international shipping to customers around the world. Please review our shipping policy below.
📦 1. For Customers in the United States
• Shipping Method & Cost
• All U.S. orders include free shipping.
• Your order will be fulfilled from our U.S. warehouse or shipped via express couriers (DHL/FedEx) from Korea.
• Shipping method is selected automatically based on availability and order details.
• Delivery Time
• Orders are typically processed within 2–3 business days.
• Once shipped, delivery takes approximately 3–5 business days, excluding weekends and holidays.
• A tracking number will be sent via email or system notification once your order is dispatched.
• Customs & Duties
• We make every effort to ensure that no customs duties are charged to our U.S. customers.
• However, in rare cases, customs inspections or changes in import policy may result in additional charges.
• Any such fees are the responsibility of the buyer.
• Delivery Responsibility
• Once your order is marked as delivered, PEARLCARE is not responsible for any loss, theft, or damage that occurs afterward.
• Shipping addresses cannot be changed after dispatch.
• We are not liable for delivery issues caused by:
• Incorrect or incomplete address entered at checkout
• Absence of recipient at time of delivery
• Local delivery errors outside of our control
🌍 2. For Customers Outside the United States
• Shipping Method & Cost
• We offer international shipping to many countries.
• Most orders are shipped from Korea via DHL, FedEx, or another express courier.
• Free shipping is available to most regions, but additional charges may apply depending on your destination.
• Any applicable shipping fees will be clearly displayed at checkout.
• Delivery Time
• Orders are processed within 2–3 business days.
• Once shipped, delivery typically takes 5–7 business days, excluding weekends and holidays.
• A tracking number will be provided via email or system notification.
• Customs, Duties & Taxes
• Customs duties and taxes are the responsibility of the buyer or recipient.
• These fees are determined by the destination country’s regulations, which may vary and change over time.
• PEARLCARE is not responsible for any customs-related charges, delays, or policy changes.
• Delivery Responsibility
• Once the order is marked as delivered, PEARLCARE is not responsible for any loss, theft, or damage that occurs locally.
• Shipping addresses cannot be changed after shipment.
• We are not liable for delivery issues caused by:
• Incorrect or incomplete shipping address
• Recipient unavailability
• Customs delays or local courier problems
🚚 3. Shipping Disclaimer (All Regions)
• We strive to deliver your orders on time and with care.
• However, PEARLCARE cannot be held responsible for delays caused by circumstances beyond our control, including:
• Customs inspections
• Natural disasters or weather conditions
• Strikes or courier disruptions
• Government or regulatory policy changes
🔁 4. Returns & Exchanges
For information about returns or exchanges, please refer to our
Return & Refund Policy for detailed instructions and eligibility requirements.
If you have any questions about shipping, please contact us at jartcompany1127@gmail.com.
Thank you again for shopping with PEARLCARE.